HoldingInt is Holding out to VanFund members…

At the end of November Vanfunds notified their members that they had made the decision to sell to HoldingInt based in Hong Kong. The message was that this would ensure members continued to receive a premier service and be part of a major financial institution.

To say this came as something of a shock to existing VanFund members would be understating things hugely. There was no prior indication and we were not given any option in the matter, our funds were transferred immediately.

So, what’s happened since then? Well as far as I can tell nothing of any importance to VanFund members. No communication whatsoever and no timeline for when we will be able to access our funds.

In an effort to find out what the plans are I contacted HoldingInt by email on 22 December. As yet I’ve not had a reply but given the holidays I’ll give them the benefit of the doubt until early next week before making any further enquiry.

In my email I made the point that online investors are very sensitive to the level and frequency of communication they receive and wanted HoldingInt to provide some indication of what news we would get and when.

To me the fact that nothing has been communicated for nearly a month is not very professional and at the time made the statement that the VanFunds website should have been retained until the transition is complete.

Hopefully 2010 will bring greater clarity and openness from HoldingInt but we need to see some positive move in this direction very soon.